FAQ

What are your operating hours?
Monday - Friday 9AM to 5PM Eastern Standard Time

Whats the best way to contact you?
Email us at Plants@Tezula.com

Where are you located?
We are located in South Florida but closed to the public

What are your shipping days?
Our main shipping days and Monday and Tuesday

Do you ship internationally?
We do not ship internationally and instead work with US based Exporters. See our International Shipping page for more details

How do you ship?
We prefer UPS for all plant material. Free Shipping is typically 3 Day Air OR Ground, whichever will get the the final destination the soonest. Plant supplies are shipped via USPS or UPS Ground

Do you tape plants to the inside of the box during shipping?
ABSOLUTELY NOT! This trend somehow started in 2020 and in our opinion is just begging for your plants to be damaged should the mail carrier damage the box. We have been packing and shipping plants since 2001 using the same system taught to us by another vendor who has been using the same packing technique since 1982. We will use a bamboo stake to lock the plant in place inside the box instead of taping the plant to the sides of the box