Alocasia Imperial Red has a stunning leaf but the real beauty lies in the rhubarb colored stems.
Well established plants grown in 6" pots
Plants weigh approximately 4lbs
Leaves are soft like those of Alocasia Black Stem so some minor shipping damage will be unavoidable. We will always do our best to pack every order so it arrives in pristine condition, but once it is out of our care and in the hands of the carrier, how they handle the package is out of our control.
SOIL: Our soil was designed specifically for use outdoors in the hot and humid South Florida. It has worked incredibly well for us for over 30 years. It is your responsibility to determine if the soil will work in your growing conditions and if not, to repot the plant as soon as possible. We are not responsible for any decline once the plant is in your care.
Claims: We have been packing and shipping plants across the USA for over 20 years with great success, and we take great care to ensure the safe arrival of your order. We insure every box we ship out and take pictures of the contents before during and after shipping so we can provide indisputable proof as to the quality of the plant and our packing should a claim need to be filed.
If your package or contents are damaged during shipping, it is ESSENTIAL you contact us within 24 hours of recorded delivery with pictures of the damages, the box and any heat pack if applicable. This is an Insurance requirement, NOT a Tezula Plants requirement. Failure to submit any issue within 24 hours of delivery can result in a claim denial for which we will not be held responsible for. As of May 2020, insurance companies are now requiring you keep ALL packing material and the box on hand for a potential inspection of the damages. The insurance company will NOT cover the cost of a return label any more so any inspection requested to complete the claim investigation will have to be done by you the buyer. We will set up the claim for you, and any settlement is now paid directly to you the buyer NOT us the seller. If you don't want to deal with the claim process, we will issue a return label and the cost of that label will be deducted from the settlement total.
We pay a lot to insure every package, we will NOT do a partial refund because it is convenient. Every damage claim will be filed with the insuring company (Either American Bankers Insurance Company or USPS) for further handling and subrogation purposes.
Minor Damages such as snapped/torn leaves or flowers are not a covered loss
Cold damages where no heat pack was purchased is not a covered loss.
Please know how to grow these before ordering. We are not responsible for poor culture or inexperience in growing this genus. We assure the arrival of established, healthy, disease free plants, ready for you to grow on and enjoy. We will never sell anything we would not purchase ourselves.Â Any potential issue must be brought to our attention within 24 hours of delivery for any further consideration.